- Title
- Skilled mediators and workplace bullying
- Creator
- Murphy, Ryan; Sourdin, Tania
- Relation
- Australasian Dispute Resolution Journal Vol. 29, Issue 3, p. 146-161
- Relation
- https://sites.thomsonreuters.com.au/journals/2019/04/02/australasian-dispute-resolution-journal-update-vol-29-pt-3/
- Publisher
- Lawbook Co.
- Resource Type
- journal article
- Date
- 2019
- Description
- Mediation is used in a range of ways where workplace bullying is an issue. However the forms of mediation vary extensively and can be partly determined by the culture of a particular workplace as well as whether a dispute has escalated to the Fair Work Commission or has been categorised as a workers compensation dispute. In 2014, changes were made to introduce focused anti-bullying approaches in the Fair Work Commission. This article considers those approaches in the context of the timing of mediation in relation to workplace bullying. In addition, the skills and process used in early workplace mediation are considered in the context of case studies involving varying workplace mediation approaches. Factors that influence the approach used by mediators include factors relating to mediator training, the type of dispute, the power imbalance (if any) between the participants, and the purpose of the mediation itself (ie, whether the mediation is directed at settling a dispute or whether it is directed at serving a triage or other function). Specifically, this article explores the use of mediation in relation to workplace bullying as an earlier triage tool (as well as a potential dispute finalisation tool) and considers the approaches that mediators might use in relation to early intervention mediation.
- Subject
- skilled mediators; workplace bullying; Fair Work Commission; intervention mediation
- Identifier
- http://hdl.handle.net/1959.13/1467535
- Identifier
- uon:47838
- Identifier
- ISSN:1034-3059
- Language
- eng
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